Terms of Service

Last updated: August 26, 2026

These Terms of Service (“Terms”) govern access to and use of the FrixonFree website, applications and services (collectively, the “Service”), operated by Patronus Brain Inc. (“FrixonFree”, “we”, “us”, or “our”), an Ontario corporation.

By creating a Customer account, purchasing a subscription or clicking to accept these Terms on behalf of a Customer, you represent that you have authority to bind that Customer to these Terms. If you are an Authorized User, your access to and use of the Service is subject to the Customer's agreement to these Terms, and you agree to comply with the provisions applicable to your use of the Service.

The Service is intended solely for business use and not for personal, family or household purposes.

DEFINITIONS

In these Terms:

“Authorized User” means an employee, contractor or other individual whom a Customer authorizes to access or use the Service on its behalf.

“Customer” means the person, business or other organization on whose behalf an account for the Service is created, purchased or used for business purposes and that agrees to these Terms, including through an authorized representative.

“Customer Data” means information, content and records that a Customer or its Authorized Users enter, upload, generate, record or synchronize through the Service, including jobs, schedules, customer and contact records, voice notes, photographs, field records, line items, estimates, invoices, payment and transaction information, and information concerning End Users. Customer Data constitutes the Customer's Confidential Information. Non-public information concerning the Service, including its technology, security, pricing and product plans, constitutes FrixonFree's Confidential Information.

“Early Access” means any pre-release, preview, beta or similar version of all or part of the Service made available before the general release of the Service or applicable feature.

“End User” means an individual whose information is entered, uploaded, recorded or otherwise processed through the Service by or on behalf of a Customer, including the Customer's own customers or prospective customers.

“QuickBooks Online” or “QuickBooks” means the QuickBooks Online service provided by Intuit Inc.

“Service” means the FrixonFree website, applications, software, features and related services made available by Patronus Brain Inc.

ELIGIBILITY AND AVAILABILITY

You must have reached the age of majority in your province or territory and have legal capacity to create or administer a FrixonFree account.

A Customer may authorize its personnel to use the Service. The Customer is responsible for its Authorized Users and their compliance with these Terms.

FrixonFree is currently offered only to businesses located in Canada, excluding Quebec. You must not register a business located in Quebec or use the Service primarily to conduct business operations in Quebec unless we expressly agree otherwise.

If Customer uses the Service to process Customer Data concerning individuals located in Quebec, Customer is solely responsible for ensuring full compliance with applicable provincial privacy legislation, including Quebec’s Law 25.

THE SERVICE AND LICENCE

Subject to these Terms and payment of applicable fees, we grant the Customer a limited, non-exclusive, non-transferable and non-sublicensable right to access and use the Service for its internal business purposes during its subscription or authorized Early Access period.

FrixonFree and its licensors retain all rights, title and interest in and to the Service, including its software, technology, interfaces, designs, documentation, models, methods, trademarks and other intellectual property. Except for the limited right to use the Service expressly granted in these Terms, no rights are transferred to the Customer.

If you provide feedback, suggestions or ideas about the Service, you authorize us to use them without restriction or compensation to you, subject to our obligations concerning Customer Data, Confidential Information and personal information under these Terms and our Privacy Policy. We will not identify you publicly as the source without permission.

ACCOUNTS AND SECURITY

You must provide accurate account information and keep it reasonably current.

You are responsible for:

• safeguarding account credentials;
• controlling access by your Authorized Users;
• all activity occurring through your account or Authorized Users; and
• promptly notifying us of suspected unauthorized access or use.

You must not share credentials with unauthorized persons or attempt to access another Customer's account or data.

ACCEPTABLE USE

You must not, and must not permit anyone else to:

• use the Service unlawfully or in violation of these Terms;
• infringe, misappropriate or violate another person's rights;
• reverse engineer, decompile, disassemble or attempt to discover the source code, models or non-public methods underlying the Service, except to the limited extent such restriction is prohibited by law;
• copy, resell, sublicense, distribute or commercially provide the Service to third parties without our written authorization;
• access or use the Service to develop or train a competing product or service;
• scrape, probe, scan, test or circumvent the security or integrity of the Service without authorization;
• introduce malware, malicious code or other material intended to damage or interfere with the Service;
• use the Service to send spam or communications that violate Canada's Anti-Spam Legislation (“CASL”) or other applicable law; or
• use the Service in a manner that materially interferes with its operation or another user's use of it.

Unless a feature expressly supports it, you must not intentionally upload highly sensitive information that is not reasonably necessary for the Service, such as Social Insurance Numbers, complete payment-card numbers, passwords for third-party accounts or medical records.

We may restrict or suspend activity that we reasonably believe violates this Section or creates a material legal, security or operational risk.

CUSTOMER DATA

As between the Customer and FrixonFree, the Customer retains all rights and interests that it has in its Customer Data. FrixonFree does not acquire ownership of Customer Data merely because it is stored or processed through the Service.

The Customer grants FrixonFree a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, transmit and display Customer Data only as reasonably necessary to:

• provide, operate, maintain and secure the Service;
• provide features requested by the Customer;
• support the Customer;
• connect with third-party services authorized by the Customer; and
• comply with applicable law.

This licence includes the right to engage service providers as reasonably necessary to perform those functions.

The Customer is responsible for ensuring that it has all rights, notices, consents and other lawful authority necessary to collect, use and provide Customer Data to FrixonFree.

We may create and use aggregated or de-identified information derived from use of the Service where permitted by applicable law. Our collection, use, disclosure, processing, storage, retention and protection of personal information are further described in our Privacy Policy.

THIRD-PARTY SERVICES AND QUICKBOOKS ONLINE

The Service may allow you to connect third-party services, including QuickBooks Online.

Third-party services are provided under their own terms and privacy practices. We do not control and are not responsible for the acts or omissions, availability, functionality, content, security practices or changes of third-party services outside our reasonable control.

If you connect QuickBooks Online:

• you authorize FrixonFree to exchange information with your QuickBooks company through the permissions you authorize;
• FrixonFree may create, update or synchronize customers, invoices, payments and related information as required by the features you use;
• you remain responsible for your QuickBooks account and for reviewing the accuracy of information synchronized to or from QuickBooks; and
• you may revoke the authorization by disconnecting the integration.

If Intuit modifies, restricts, deprecates or discontinues its services or API, or the integration is otherwise unavailable for reasons outside our reasonable control, that does not constitute a breach of these Terms.

FrixonFree is an independent service and is not provided, endorsed, sponsored or supported by Intuit Inc. QuickBooks and Intuit are trademarks of Intuit Inc. and are referenced for identification purposes only.

FEES, BILLING, RENEWAL AND CANCELLATION

Pricing and applicable billing terms will be presented before you purchase a paid subscription.

Unless otherwise stated when you subscribe:

• fees are charged in Canadian dollars;
• applicable GST/HST and other taxes imposed by law are added as required;
• paid subscriptions automatically renew for the same subscription period unless cancelled before the applicable renewal date;
• the Customer authorizes us and its payment processor to charge the payment method associated with the Customer's account for subscription fees, renewals and applicable taxes;
• fees are non-refundable except where these Terms expressly provide otherwise or applicable law requires a refund; and
• cancellation prevents future renewals but does not ordinarily result in a refund for the current subscription period.

We may change subscription pricing by providing at least 30 days’ notice. A pricing change will apply no earlier than your next renewal unless you agree otherwise.

If payment is overdue or unsuccessful, we may retry the payment, restrict paid functionality or suspend access after reasonable notice.

Any mandatory fees charged by FrixonFree will be disclosed before purchase. Government-imposed taxes may be added as required by law.

CONFIDENTIALITY

Each party may receive non-public information belonging to the other that a reasonable person would understand to be confidential (“Confidential Information”).

Each party will:

• use the other party's Confidential Information only as necessary to perform or exercise its rights under these Terms;
• take reasonable measures to protect it; and
• disclose it only to personnel, professional advisers and service providers who reasonably need access and are subject to appropriate confidentiality obligations.

Confidential Information does not include information that the receiving party can demonstrate was lawfully known without restriction, independently developed without use of the Confidential Information, lawfully obtained from another source without confidentiality obligations, or made public through no breach of these Terms.

A party may disclose Confidential Information where required by law or legal process, provided it gives notice where legally permitted and reasonably practicable.

Customer Data remains subject to Section 6 and our Privacy Policy.

PRIVACY

Our Privacy Policy explains how FrixonFree collects, uses, discloses, processes, stores, retains and protects personal information.

The Customer is responsible for its own compliance with privacy and data-protection laws applicable to its business and Customer Data, including providing required notices and obtaining required consents.

Nothing in these Terms transfers to the Customer any privacy-law obligation that applicable law independently imposes on FrixonFree.

ARTIFICIAL INTELLIGENCE FEATURES

The Service uses artificial intelligence and related technologies to assist with functions such as organizing information, converting voice notes and photographs into structured job information, and preparing draft records and invoices.

AI-generated outputs may be incomplete, inaccurate or inappropriate for a particular purpose. You are responsible for reviewing and verifying outputs before using or relying on them.

AI-generated output is not professional, legal, accounting, tax, financial, engineering or other regulated advice and must not be relied upon as a substitute for professional judgment, applicable safety requirements, codes, regulations or legal obligations.

Our processing of information through AI-enabled features is further described in our Privacy Policy.

EARLY ACCESS AND BETA FEATURES

The Service, or particular features, may be offered as Early Access, beta, preview or other pre-release functionality.

Such functionality may be incomplete, contain errors, change materially or be withdrawn. We may add, modify, limit or discontinue Early Access or beta functionality at our discretion.

Unless we expressly agree otherwise, Early Access and beta functionality is provided on an “as is” and “as available” basis and is subject to the disclaimers and limitations in these Terms.

WARRANTIES AND DISCLAIMER

To the maximum extent permitted by applicable law, the Service is provided “as is” and “as available”.

Except as expressly stated in these Terms, FrixonFree disclaims all representations, warranties and conditions, whether express, implied, statutory or otherwise, including implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.

We do not warrant that:

• the Service will be uninterrupted, error-free or completely secure;
• all defects or errors will be corrected;
• AI-generated output will be accurate or complete; or
• any third-party service or integration will remain available or unchanged.

Nothing in this Section excludes a warranty or condition that cannot lawfully be excluded.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, FrixonFree and its directors, officers, employees, contractors and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business opportunity, goodwill or data, arising out of or relating to the Service or these Terms, regardless of the legal theory and even if advised of the possibility of such damages.

To the maximum extent permitted by applicable law, the aggregate liability of FrixonFree and its directors, officers, employees, contractors and affiliates, collectively, arising out of or relating to the Service or these Terms will not exceed the greater of:

• fees actually paid by the Customer to FrixonFree for the Service during the twelve (12) months immediately preceding the event giving rise to the claim; and
• CAD $100.

The foregoing aggregate cap applies to all claims in the aggregate and not separately to each claim, event or legal theory.

Nothing in these Terms excludes or limits liability to the extent such liability cannot lawfully be excluded or limited, including liability resulting from FrixonFree's fraud, gross negligence or wilful misconduct where applicable law prohibits such limitation.

For clarity, this Section limits liabilities of FrixonFree and does not limit the Customer's payment or indemnification obligations.

INDEMNIFICATION

The Customer will defend, indemnify and hold harmless Patronus Brain Inc. and its directors, officers, employees and contractors from third-party claims, damages, liabilities, judgments, costs and reasonable legal fees arising from:

• Customer Data, including any allegation that the Customer lacked the rights, authority, notices or consents necessary to collect, use, disclose or provide the Customer Data, or that the Customer Data infringes or violates a third party's rights;
• the Customer's or its Authorized Users’ unlawful or unauthorized use of the Service;
• the Customer's breach of Section 4; or
• the Customer's violation of applicable law or third-party rights.

This obligation does not apply to the extent the claim results from FrixonFree’s breach of these Terms, violation of applicable law, fraud, gross negligence or wilful misconduct.

We will provide reasonable notice of an indemnified claim, permit the Customer to control the defence with counsel reasonably acceptable to us, and provide reasonable cooperation at the Customer's expense. The Customer may not settle a claim in a manner that admits wrongdoing by, imposes liability on, or requires non-monetary action from FrixonFree without our prior written consent.

SUSPENSION AND TERMINATION

You may stop using the Service or cancel your subscription at any time, subject to Section 8.

We may suspend or terminate access where reasonably necessary because of:

• a material breach of these Terms;
• overdue fees;
• unlawful, fraudulent or abusive activity;
• a material security or operational risk;
• a legal or regulatory requirement; or
• discontinuation of the Service.

Where circumstances reasonably permit, we will provide notice and an opportunity to cure a remediable breach before termination.

For a paid account, following termination or expiry we will ordinarily make Customer Data available for export for 30 days, unless doing so is prohibited by law, creates a material security risk, or is not reasonably possible because of the nature of the termination.

After the applicable export period, we have no obligation to maintain Customer Data, and it may be deleted or de-identified in accordance with our Privacy Policy and retention procedures.

If we discontinue a paid Service and terminate the Customer's subscription before the end of a prepaid subscription period for reasons unrelated to the Customer's breach of these Terms, we will refund any prepaid subscription fees attributable to the unused portion of that period.

Termination does not affect rights or obligations accrued before termination.

Sections concerning intellectual property, Customer Data rights, confidentiality, payment obligations, disclaimers, limitation of liability, indemnification, governing law and any provision that by its nature should survive will survive termination.

CHANGES TO THE SERVICE OR THESE TERMS

We may update these Terms from time to time. If we make a material change, we will provide at least thirty (30) days’ advance notice by email or through a prominent notice within the Service before the revised Terms take effect. Changes required for legal, regulatory or security reasons may take effect sooner where reasonably necessary.

If you do not agree to revised Terms, you must stop using the Service and cancel any renewal before the revised Terms become effective. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

We will not use an amendment to retroactively deprive you of rights that have already accrued.

GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-laws principles.

Subject to any right that cannot lawfully be waived, the courts of Ontario have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service, and each party attorns to the jurisdiction of those courts.

Nothing in these Terms limits any statutory right or remedy that cannot lawfully be waived.

GENERAL

These Terms, together with any subscription, order or pricing terms expressly agreed to by the parties, constitute the entire agreement between the Customer and FrixonFree concerning the Service and supersede prior discussions or agreements concerning the same subject matter.

Our Privacy Policy separately describes our privacy practices.

If any provision of these Terms is found unenforceable, it will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect.

A failure or delay in enforcing a provision is not a waiver.

The Customer may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, reorganization, financing, sale of substantially all relevant assets, or similar corporate transaction, or to an affiliate as part of a bona fide corporate reorganization.

Neither party is liable for a delay or failure caused by circumstances beyond its reasonable control, except that such circumstances do not excuse the Customer's obligation to pay amounts already due.

Nothing in these Terms creates a partnership, joint venture, agency, fiduciary or employment relationship between the parties.

Notices and other communications relating to the Service may be provided electronically, including through the Service or to the email address associated with the Customer's account.

CONTACT

Questions about these Terms may be directed to: